Privacy Policy

FurryLingo (FurryLingo)
Effective Date: August 1, 2026
Last Updated: August 16, 2026

1. Introduction

This Privacy Policy explains how NeoSpark Tech ("we," "us," or "our") collects, uses, and protects your information when you use FurryLingo (FurryLingo) ("the App"). We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

Information you provide:

• Pet Photos: Photos you upload for AI translation analysis. These are transmitted to our servers and temporarily processed by our AI provider (Groq).
• Environment Descriptions: Text you enter describing your pet's surroundings, used to generate context-aware translations.

Information automatically generated:

• User ID: A random anonymous identifier generated on your device (format: user_{timestamp}_{random}). This is NOT linked to your name, email, or device identity.
• Translation History: Your translations, environment descriptions, and photo references are stored to provide the history feature.
• Subscription Records: If you subscribe, we store your subscription status, product ID, and expiration dates. Payment details are NOT stored by us — payments are processed entirely by the corresponding app store.
• Usage Data: Basic anonymous usage data for service improvement (e.g., feature usage frequency, error logs).

We do NOT collect: your name, email address, phone number, device ID, precise location, contacts, or any other personally identifiable information unless you voluntarily provide it (e.g., via the Contact Us feature).

3. How We Use Your Information

We use your information solely for the following purposes:

• To provide the core service: Generating AI translations based on your photos and environment descriptions.
• Translation history: Storing and displaying your past translations.
• Subscription management: Verifying subscription status and enabling premium features.
• Service improvement: Analyzing anonymous usage patterns to improve the App.
• Legal compliance: Responding to legal obligations or enforceable requests.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and the United Kingdom, our legal bases for processing your data are:

• Consent: You explicitly consent to photo upload and AI processing when you agree to our GDPR notice on first launch (Article 6(1)(a) GDPR).
• Performance of a Contract: Processing necessary to provide the subscription service you purchased (Article 6(1)(b) GDPR).
• Legitimate Interests: Anonymous usage analytics for service improvement (Article 6(1)(f) GDPR).

5. Data Retention

Retention periods depend on your subscription status, consistent with what is displayed in the App:

• Free users: Translation history is retained for 7 days. Pet photos are retained for 1 day.
• Subscribed users: Translation history and photos are retained indefinitely (until you delete them or your subscription expires + 30-day grace period).

You can delete individual history records at any time within the App.

6. Sharing and Disclosure

We do NOT sell your data. We do not share your personal information with third parties for their marketing purposes. We may share data only in these limited circumstances:

• Service Providers: AI processing is performed by Groq; cloud storage uses Cloudflare (KV, R2). These providers process data solely on our instructions.
• Payment Processors: The applicable app store processes subscription payments independently. We never receive your payment card details.
• Legal Obligations: If required by law, court order, or government request.

7. Third-Party AI Service (Groq)

This application uses the AI-processing service provided by Groq. When you trigger AI-related features, your user-input content (e.g., environment descriptions and pet photos) will be sent to Groq's servers solely for the purpose of generating AI suggestions. We do not store your prompt content on our own backend for any purpose other than providing your translation history as described in Section 5 (Data Retention).

• Explicit consent: AI features are only invoked after you give explicit consent inside the App (e.g., via the GDPR notice on first launch or when you submit a translation).
• Sensitive information: Please do not input sensitive personal information into AI input boxes, as it may be processed by Groq.

Groq's data-handling practices are governed by their own privacy policy. Please refer to Groq Privacy Policy for details.

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

• All data transmission uses HTTPS encryption.
• Photos are stored in Cloudflare R2 with access restricted by signed keys.
• Translation data is stored in Cloudflare KV with access controls.
• We regularly review our security practices.

9. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you have the following rights:

• Right of Access: Request a copy of your personal data we hold.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data. You can also delete individual records within the App.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw your GDPR consent at any time (this does not affect the lawfulness of processing before withdrawal).
• Right to Non-Discrimination (CCPA): Exercising your rights will not result in different service quality or pricing.

To exercise any of these rights, contact us at privacy@neosparktech.io. We will respond within 30 days as required by law.

10. Children's Privacy (COPPA)

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly. If you believe a child under 13 has provided us with data, please contact us.

11. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence, including in the United States. We use Cloudflare's global infrastructure, which may involve data transfers across borders. Where applicable, we rely on Standard Contractual Clauses (SCCs) and other legal mechanisms to ensure adequate protection for cross-border data transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy within the App and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact us:

📧 privacy@neosparktech.io

We aim to respond to all inquiries within 5 business days. For EU users, you also have the right to lodge a complaint with your local Data Protection Authority.